Compassionate Vet Care, Right at Your Doorstep.
- At home visits, no clinic stress
- Peaceful at home euthanasia
- Serving Melbourne & surrounding areas
- Telehealth available state-wide
5 Stars | 16 reviews
How It Works
Choose Your Service
Browse our services online, from end-of-life care to telehealth consultations, and select what your pet needs.
Book Online or Call
Use our easy online booking system or give us a call. We'll review your request, a vet will call to finalise the details, then a payment link is sent to secure your appointment.
We Come to You
Our veterinarian arrives at your home, calm and unhurried. Your pet stays comfortable in the environment they love.
Our Services
Compassionate, professional care delivered to your home.
At Home Euthanasia
A peaceful farewell in the comfort of home
Saying goodbye to a beloved pet is one of the hardest moments a family faces. Our at home euthanasia service allows your companion to pass gently and peacefully in the place they love most, surrounded by family, without the stress of a clinic visit. We move at your pace and honour your need for time and space.
Quality of Life Consultation
Helping you know when it's time, without pressure
When your pet is ageing or living with a serious illness, it can be hard to know whether their quality of life is still good enough. This consultation is a calm, unhurried conversation and examination at home, where our vet assesses your pet's comfort, dignity, and day-to-day experience, and helps you decide what the right next step looks like. For some families that's palliative care to keep their pet comfortable for longer; for others, it's the clarity that it's time to say goodbye.
At Home Consultation
A thorough at-home assessment, whether for a routine check-up or a specific concern.
An at-home veterinary consultation is an appointment to assess your pet's health, whether it's a routine preventive check-up to catch early signs of disease, or a specific concern such as illness, injury, behavioural change, or ongoing medical management. We bring the full examination to your home, calm, unhurried, and away from the stress of a clinic, and finish with an individualised plan for treatment or ongoing wellness.
Palliative Care
Ongoing care and comfort for pets living with chronic illness
When a cure is no longer the goal, quality of life becomes everything. Our palliative care service focuses on maintaining comfort, maximising wellbeing, and supporting both your pet and your family through a serious or ongoing illness. We partner with you to create a personalised care plan that evolves with your pet's needs.
Why Families Choose Us
We're not a typical vet clinic, and that's the point.
Comfort of Home
Pets are calmer and happier in their own environment. No waiting rooms, no unfamiliar smells, no travel stress.
Compassionate Specialists
Our vet specialises in palliative care and end-of-life support, the moments that matter most to your family.
Telehealth Available
Get expert veterinary advice from anywhere in Australia via secure video call, no travel required.
Flexible Scheduling
Morning, afternoon, and weekend appointments to fit around your family's life and your pet's needs.
All Life Stages
From wellness checks and behaviour consultations to palliative and end-of-life care, we're with you every step.
Local & Trusted
A familiar face serving Melbourne families, fully licensed, insured, and passionate about animal wellbeing.
Meet Your Vet
Dr. Jina Song
DVM, University of Melbourne · PhD, University of British Columbia · CAETA Certified
With over 10+ years of experience, Dr. Jina is a compassionate mobile veterinarian serving Melbourne, with a special focus on end-of-life care, palliative medicine, and helping families navigate some of the most difficult moments with their beloved pets. After spending years in busy emergency and general practice, a move to mobile veterinary care felt like a natural fit, more time with each patient, less stress for animals, and a deeper connection with the families we serve.
CAETA Certified
Peaceful Euthanasia
Veterinarian
Member of the
International Association of
Animal Hospice and Palliative Care
What Families Are Saying
Trusted by Melbourne pet owners for compassionate at home care.
“Dr Jina was so kind to my very anxious dog (and her very worried owner!) and was able to help within 24 hours after reassuring me on the phone. I am so incredibly grateful, will be spreading the word to all local pet owners and be a guaranteed return customer.”
Megan Glenister · Google Review
“We lost our beautiful Lily of 19 years. Jina was amazing from initial phonecall to the aftermath of losing her. Sensitive, caring and so very gentle. It was a massive comfort that I could say goodbye to her in the comfort of her home and surrounded by the ones that loved her and who she loved. Thank you so much to the whole team. The care didn't stop on that day. The check in after was appreciated.”
Liz Iorfino · Google Review
“Dr Jina and AHV were great to deal with. They called to confirm the details before the appointment, kept me informed of arrival time and treated our cat with great care, all whilst dodging claws. Even called a few days later to check in. Would definitely use again and highly recommend.”
Stuart · Google Review
“We had such a great experience with the at home visit for our two kittens recently. One of them had a sore eye and Jina was absolutely wonderful, so caring, gentle, and thorough throughout the whole visit. She took the time to explain everything clearly and made us feel completely at ease. This made all the difference as new pet parents. Pickles and Rocket were treated with so much kindness and patience in the comfort of our home. We’re really grateful for the excellent care and would highly recommend this service to anyone looking for a compassionate vet.”
Estelle Willing · Google Review
“The vet was amazing! She talked us through everything, she was kind and caring and such a beautiful support on helping us let our 16 year old dog Maverick pass.. I can’t recommend her enough and she is still reaching out to check on us ❤️❤️”
holley foulds · Google Review
We Come to You
Plus telehealth consultations available nationwide.
At Home Vet Services Across Melbourne
We provide mobile veterinary care including at home euthanasia, palliative care, and consultations across Melbourne.
Guides & Resources
Helpful articles to support you and your pet.
Keeping a Dying Dog Comfortable at Home
Keeping a dying dog comfortable at home means managing pain, rest, nutrition, and dignity. Here is what to do, and when to call a vet.
Palliative CareWhat Is Pet Palliative Care, and When Does Your Pet Need It?
Pet palliative care focuses on comfort and quality of life when a cure is no longer the goal. Learn when it helps and how it works at home in Melbourne.
Quality of LifeThe HHHHHMM Scale: A Pet Quality of Life Guide for Families
HHHHHMM scale explained for pet owners facing end-of-life decisions. Learn each of the 7 criteria and how vets use the framework at home.
Frequently Asked Questions
You can book online using our service-specific booking links (above), or call us directly. We'll confirm your appointment within 24 hours and send a reminder the day before your visit.
We arrive at your home at the agreed time and take a thorough history before examining your pet. Visits are unhurried, we follow your pet's pace. Depending on the service, we may provide treatment, collect samples, or prepare a written care plan before we leave.
We primarily see dogs and cats. If you have another species, please call us before booking and we'll let you know whether we can help or refer you to the right specialist.
Yes. At Home Vetcare provides home consultations for cats throughout Melbourne. Dr. Jina Song visits your home so your cat can be examined in a calm, familiar environment, with no carrier and no clinic. This is particularly valuable for anxious cats, elderly cats, or cats that find travel stressful. We offer general consultations, quality of life consultations, palliative care, and cat euthanasia at home across 50+ Melbourne suburbs.
We are not an emergency service. If your pet is in immediate danger, please contact your nearest emergency veterinary clinic. For non-urgent concerns, our telehealth service is a great way to get quick guidance on next steps.
Ready to Book?
Professional, compassionate veterinary care, delivered to your door.